1. INTRODUCTION
Welcome to Astra Tutors ("Astra," "we," "our," or "us"). At Astra, we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us. By using our website or enrolling your child in our services, you agree to the practices described herein.
2. APPLICATION AND SCOPE
This Privacy Policy governs the collection, use, and sharing of personal information we obtain through Astra Tutors' website and services. You are required to review and agree to our [Terms of Use](https://www.astratutors.com/terms-of-use), which govern your use of this website. We reserve the right to modify, limit, add, or delete any services discussed in this Privacy Policy without notice.
3. INFORMATION WE COLLECT
We collect various types of information:
3.1. Enrollment and Learning with Astra
When enrolling your child, we collect:
- Parent/Guardian Information: Name, address, phone number, email address.
- Child Information: Name, date of birth, educational needs, and progress-related details.
3.2. Website Usage
When interacting with our website, we collect:
- Contact Information: Name, email address, physical address, phone number.
- Usage Data: Non-personally identifiable information such as browser type, IP address, language preference, and visit timestamps.
3.3. Location Information
We may collect your geolocation to provide location-based services and improve our offerings.
3.4. Information for Registration
For accessing our Parents Portal, we collect:
- Registration Information: Name, address, email address, and other details necessary for account management and secure access to your child’s progress reports.
4. USE OF COOKIES
We use cookies and similar technologies to enhance your experience on our website. Cookies help us recognize returning visitors and understand how our site is used. You can manage cookie preferences through your browser settings. Continued use of our website without changing cookie settings indicates your consent to our use of cookies.
5. USE OF YOUR PERSONAL DATA
We use your data for:
- Service Provision: Delivering educational services and monitoring progress.
- Business Operations: Supporting our legitimate business interests and improving our services.
- Legal Compliance: Adhering to legal obligations, defending legal claims, and enforcing policies.
- Communication: Providing updates, responding to inquiries, and managing communications.
- Security: Protecting against fraud and ensuring data integrity.
6. SHARING YOUR INFORMATION
We do not sell or rent your personal data. We may share your information with:
- Service Providers: Employees, contractors, and affiliates who need access to provide services, all bound by confidentiality agreements.
- Payment Processors: Third-party payment providers (e.g., PayPal, Stripe) who handle payment transactions.
- Legal Requirements: Authorities or entities if required by law.
- Affiliates: For internal audits, management, or administrative purposes.
7. DATA PROTECTION
We implement robust administrative, technical, and physical measures to protect your data. However, no online transmission or storage method is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. YOUR RIGHTS
You have the following rights regarding your personal data:
- Access: Request a copy of your data.
- Correction: Update or correct inaccurate data.
- Deletion: Request deletion of your data.
- Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, please contact us using the details below.
9. CHILDREN’S PRIVACY
We do not knowingly collect personal data from individuals under 13 years of age, except as necessary to provide our educational services. If we discover we have inadvertently collected such information, we will take steps to delete it.
10. INFORMATION SECURITY
We take appropriate security measures to prevent unauthorized access, disclosure, or destruction of data. This includes encryption and physical security measures to guard systems where personal data is stored. However, the security of internet transmissions cannot be fully guaranteed, and you transmit information at your own risk.
11. INTERNATIONAL TRANSFERS
By using our services, you consent to the transfer and processing of your data in countries that may not have the same data protection laws as your country of residence.
12. ADVERTISING AND COOKIES
We may use third-party service providers for advertising, which may include tracking technologies such as cookies. These enable tailored advertisements that may be more relevant to you. You can manage cookie preferences in your browser.
13. LINKS TO OTHER SITES
Our website may contain links to other sites beyond our control. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any linked websites.
14. POLICY CHANGES
We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on this page, and the updated policy will apply prospectively to the information we collect after the update. Your continued use of our website indicates your acceptance of these changes.
15. CONTACT US
For questions regarding this Privacy Policy or to exercise your rights, please contact us at:
Email: support@astratutors.com
Mailing Address:
Astra Tutors
London,
United Kingdom.
